Our programmes
At SER – Senior Exclusive Residences, we believe that each client is unique and deserves customised care that meets their individual needs and wishes. Our mission is to provide a welcoming and safe environment, where our residents can live with dignity and quality of life.
Personalised Care
We offer personalised care that meets the needs and wishes of each client. Our team of qualified professionals is always available to ensure that each resident receives the attention and care they deserve. From medical and nursing assistance to support with their daily activities.
Promoting Autonomy
At SER, we promote the physical and intellectual autonomy of our clients. We believe that independence is fundamental to the well-being and self-esteem of our residents. Therefore, we encourage participation in activities that stimulate the mind and body, helping to maintain vitality and joy of living.
Activities for All Tastes
We offer a range of activities to occupy leisure time, ensuring that there is always something interesting and fun to do. From cultural and leisure activities to rehabilitation and well-being therapies. We want our residents to feel happy and fulfilled.
SER MELHOR is the brand of SER – Senior Exclusive Residences for its units that are part of the National Network of Integrated Continuing Care.
The National Network of Integrated Continuing Care is the result of a partnership between the Ministry of Labour, Solidarity and Social Security and the Ministry of Health.
This network is managed by a National Coordination Committee from both ministries and with representatives from other national entities, namely: Central Administration of the Health System [Administração Central do Sistema de Saúde, IP]; General Directorate for Health; Social Security Institute [Instituto da Segurança Social, IP]; General Directorate for Social Security; Strategic and Planning Office of the Ministry of Labour, Solidarity and Social Security.
The objectives of the National Network of Integrated Continuing Care are to provide ongoing and integrated healthcare and social support to people who, regardless of age, are in a situation of dependency. Integrated Continuing Care focuses on the overall recovery of the person, promoting their autonomy and improving their functionality, within the context of their specific situation of dependency.
The portfolio of SER – Senior Exclusive Residences includes units that are part of the National Network of Integrated Continuing Care, in the following types of response:
Aimed at people who do not require hospital care, but who, due to a sudden illness or worsening of a chronic illness or disability, require healthcare that, due to its frequency, complexity or duration, cannot be provided at home.
Aimed at people with temporary loss of autonomy, but with potential for rehabilitation, who require healthcare and social support that, due to its frequency or duration, cannot be provided at home
Aimed at people with chronic illnesses or processes, with different levels of dependency and complexity, who are unable to be cared for at home or in another type of facility. It provides social support and maintenance healthcare to prevent and delay the worsening of the situation of dependency, promoting comfort and quality of life.
The Ser
SER - Residências Sénior de Excelência has ongoing projects to inscrease its continuing care capacity by 600 beds, by mid-2026, either by expanding existing units or by launching new projects from scratch.
About the Self is a partnership between SER – Senior Exclusive Residences and Manicómio at SER Cascais (Libervita).
It is a space dedicated to the “self”, self-knowledge, growth and value, focused on human rights. It is a mental health Co-living, which seeks to enhance collaborative living in a community, intergenerational and dynamic space. It promotes therapeutic, artistic and well-being experiences, fostering creativity, experimentation, discovery and the construction of life purposes.
We offer double or single villas, designed for people experiencing mental health, in post-hospitalisation and/or recovery situations, respite for carers, as well as for regular living.
They can also enjoy rehabilitation and/or wellness experiences for Burnout Syndrome (e.g. corporate) and private indoor and outdoor spaces, as well as community spaces. We have a holistic view of the person, focused on their identity and singularity, their potential, capacities and strengths, freedom of choice, promoting hope, optimism, construction of new projects and life purposes, through creative and/or expressive processes, reflection, empathy, experimentation and art.
We encourage free choice in their recovery process, promoting self-determination, empowerment and resilience.
We reject a charitable model, opting for a person-centred approach based on responsibility and focused on solutions and the future. We explore and enhance self-knowledge and the discovery of each person’s value and potential, in a tailormade and customised approach.
We also provide support outside the residence, providing “space to think”, in a different setting/environment, leading to greater creativity, a change of perspective and deconstruction of therapy within four walls.
We provide a space for experimentation and free creation, and we advocate relationships based on horizontality, informality, positivity and co-construction.
Talk to us
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